This detailed audit tool, comprises of 28 sections (fully presented below) with a best practice narrative for each section, then 5 focussed questions to draw out the service quality. Each section has a ratings section and there is also the capacity to give each supported living setting an overall rating.
This remarkable tool draws upon social care sources of expertise and regualtory frameworks, including CQC, Making it Real, National Autistic Society, Challenging Behaviour foundation, Skills for Care and many more. There is a comprehesive reference page with links to all sources of information.
Upon completion of this audit across services the results will allow senior operational leads to compare outcomes across specific areas, plus also rate each home, providing measureable comparisons across the companies portfoilio of services.
Comprising of 62 pages, it can be used digitally or printed to complete as a physical document.
The 28 section headings read as follows:
1 Leadership Commitment & Safety Culture
2 Visibility of Leadership and Modelling Safe Behaviours
3 Values-led, Person-centred Leadership Engagement
4 Embedded Quality Reviews, Audits, and Improvements
5 Person-centred Planning and Co-production
6 Effective Communication and Accessible Information
7 Empowerment and Advocacy
8 Building Relationships and Community Connections
9 Supporting Autonomy, Choice, and Control
10 Wellbeing, Mental Health, and Emotional Support
11 Promoting Independence and Everyday Skills
12 Physical Health, Nutrition, and Healthy Living
13 Recognising and Responding to Behaviours that Challenge
14 Risk Management and Positive Risk-taking
15 Safeguarding and Protection from Abuse
16 Medication Management and Safe Administration
17 Infection Prevention and Control
18 Emergency Planning and Crisis Response
19 Financial Inclusion and Management
20 Supporting People in the Justice System
21 Promoting Rights and Upholding the Law
22 Supporting People with Sensory Needs
23 Supporting People with Complex Physical Health Needs
24 End of Life Care and Bereavement Support
25 Use of Restrictive Interventions and Least Restriction
26 Safeguarding Dignity, Privacy, and Respect
27 Celebrating Life Stories, Culture, and Identity
28 Quality Assurance, Governance, and Compliance